Quick heal antivirus not update

How do I register my copy of Quick Heal? Quick Heal can be registered through: On-line via Internet access on same PC While registration and activation if you get any error message then please contact Quick Heal Technical Support at Toll Free or Non Toll Free or mail us at support quickheal.

I have reinstalled Quick Heal. Should I register it again? How long can I use this registered copy? Are the upgrades free, if yes how long? All updates and upgrades are free for registered user till the subscription period of the copy. Here you will get the installation number of Quick Heal Quick Heal Registration Wizard will be initiated automatically at every boot until the copy gets activated.

At every boot Quick Heal registration wizard automatically starts? Why registration wizard does not accept serial number? There will be Zero, Not an alphabet 'O'. Under Proxy Settings, select the Use proxy check box. In Server, type IP address of the proxy server or domain name e. In Port, type the port number of the proxy server e. In User name and Password, type your server logon credentials. Click Apply. How do I renew Quick Heal antivirus?

To renew Quick Heal, do I need a new product key or the same product key can be used? Renewal can be done for existing Product key from Renewal Key or New Product key For more details reach out to renew quickheal. Where will I find it? How can I renew Quick Heal after purchasing the renewal code?

After purchasing the renewal code, follow these steps: Open Quick Heal antivirus. Select the option I have renewal code or new product key with me and click Next. You can modify your contact details, if required. To proceed, click Next. Note: The license information such as Current expiry date and New expiry date are displayed for your confirmation.

Click Next. Note: The license of Quick Heal antivirus is renewed successfully. Click Finish to complete the renewal process. I renewed the license of Quick Heal antivirus but my license details have not yet been updated? However, you may update your license details with immediate effect in the following way. On the dashboard, click the Help menu and then select About. Click Update License Details and then click Continue. I am using an older version of Quick Heal and want to renew its license.

Make sure that you download the correct product type. Uninstall the exiting product. Install the new build. Reactivate your product. You also can get in touch with our Support Team at our Toll Free number: How will you get to know if I have made an online payment? How long does it take for a product to be renewed after the payment is made? Once we confirm the payment, your license is renewed soon. If I renew my license well before the expiry date, will my remaining period get extended?

Will my product be upgraded automatically when I renew my Quick Heal license? Are reactivation and renewal the same things? I have purchased a new pack but I am not able to renew my license. If yes, then on which address? The demand draft must be sent to the following address: Quick Heal Technologies Ltd. Ransomware attacks have been on the ramp for sometime now. Does Quick Heal have any solution to this? I have lots of financial data tally files on my computer. How can I secure them?

I created vaults but uninstalled Quick Heal Total Security. How can I access data in the vaults now? My children stream videos online and visit various websites.

I am worried if they visit unwanted content. My children spend too much time playing games. How can I restrict them? How is my privacy protected? My computer is a shared resource and several people attach their devices to my computer. How can I control this? After you install Quick Heal, you must restart your computer. This will resolve the issue. What is an Emergency CD? How do I create an Emergency CD? On the dashboard, click Tools. On the Create Emergency Disk screen, click the link and download the required package for emergency tool.

Extract the downloaded package on your system. Provide the extracted package path and click Next. To create Emergency Disk, select any one of the options that are displayed on the screen. Select the disk drive to be converted to an Emergency Disk and click Next. On successful creation of an Emergency Disk, a message is displayed.

Emergency Disk starts scanning all the drives automatically. It will disinfect the infection, if found. Restart your system. What to do? I want Quick Heal antivirus to scan my system at every first boot on daily basis.

On the dashboard, click Scan Options. The Scan Schedule details screen appears. To define a new scan schedule, click New. In Scan Name, type a scan name. Under Scan Frequency, select the following options based on your preferences: Scan Frequency: Daily: Select this option if you want to initiate scanning of your system daily. This option is selected by default. Weekly: Select this option if you want to initiate scanning of your system on a certain day of the week.

When you select the Weekly option, the Weekdays drop-down list is activated so you can select a day of the week. Scan time: Start at first boot: This helps you schedule the scanner to begin at the first boot of the day. If you select this option, you do not need to specify the time of the day to start the scan.

Scanning takes place only during the first boot regardless what time you start the system. Start at: Select this option to initiate the scanning of your system at a certain time. If you select this option, the time drop-down list is activated where you can set the time for scanning.

However, this option is selected by default. You can further define how often the scan should begin in the Everyday and Repeat scan after every options. Scan priority. High: Helps you set high scan priority. Low: Helps you set low scan priority. Under Scan Settings, you can specify scan mode, define the advanced options for scanning, action to be performed when virus is found and whether you want a backup of the files before taking any action on them.

However, the default setting is adequate for scanning to keep your system clean. In the Username text box, enter your username and your password in the Password text box. Run task as soon as possible if missed: Select this option if you want to initiate scanning when the scheduled scan is missed.

This is helpful in case your system was switched off and the scan schedule is missed, later when you switch on the system, the scan schedule will automatically start. This option is available only on Microsoft Windows Vista and later operating systems. The Configure Scan Schedule screen for adding folders to be scanned appears. Click Add Folders. In the Browse for Folder Window, select the drives and folders to be scanned.

You can add multiple numbers of drives and folders as per your requirement. On the Configure Scan Schedule screen, click Next. A summary of your scan schedule appears.

Verify and click Finish to save and close the Scan Schedule dialogue. Click Close to close the Scan Schedule screen. Quick Heal antivirus has found a virus but the Repair option is not enabled? What is the reason? While registering offline, I am using the activation license key that I created before. But it is not working. I have Quick Heal antivirus on my computer but still the Email Protection feature is not working properly. Mail Lotus Notes.

Certain features do not work on my computer. Why so? This feature does not support Microsoft Edge browser of Windows 10 operating system and Mozilla Firefox bit. This feature does not support Microsoft Edge browser of Windows 10 operating system. For Microsoft Windows Server operating system, this feature is supported only if Service Pack 1 or later is installed. Anti-Rootkit Is supported on bit OS only. I have blocked websites through Parental Control but some websites are still accessible.

For this, you can either upgrade your browser to Internet Explorer 7. To enable support for SSL 3. Disable the option Use SSL 2. Enable the option Use SSL 3. Are the upgrades free? If yes, how long?

All the updates and upgrades are free for registered users until the product license is valid. My product receives updates frequently. Why update is required? This issue may arise because of the following reason. Solution: Check whether the proxy settings in the Internet Settings feature are correct. I am using Quick Heal antivirus on a computer that has no Internet but is connected in a network. How can I can update my product automatically? Set up one computer may be the server as the master update machine.

Assign Read-Only sharing rights to this folder. Select Copy update files to specified location. Click Save Changes to save this setting.

On all user computers within the network launch Quick Heal antivirus. Under Settings, go to the Automatic Update page. Select Pick update files from specified path. Click Browse. Click Save Changes to save the settings. What is Entertainment Mode?

What will happen on enabling it? What is Browsing Protection? What does Autorun Protection do? Why is it essential to enable Self Protection? The AntiSpam plug-in has not been installed on my email client. I have marked a suspect email ID using the AntiSpam plugin.

I am not able to copy files from the PC to my pen drive. Although I can transfer files from the very same pen drive onto the PC. How is this possible? But now I have forgotten my password and I am not able to access the settings using Options. What is the difference between Autorun Protection and Data Protection? How is Secure Delete different from normal Windows delete? I want to know the list of file extensions that are supported by the Duplicate File Finder feature.

How do I find out? What does the Defragmenter feature do? Is it possible to restore the items deleted by Auto Cleanup? Is it possible to retrieve items deleted by Traces Cleanup?

What is Anti Tracker? What is Wi-Fi Scanner? Game Booster. Important tips before proceeding with installation? Uninstall any other anti-virus programs. Check available hard disk space.

Exit all programs before starting the installation. How do I install Quick Heal for Mac? To launch the installer, click Quick Heal Total Security. Follow the instructions on installation screen and then click Next to continue. Can I install Quick Heal on another Mac computer? One Product Key can only be used for one computer.

How do I un-install Quick Heal? Follow the instructions on the uninstallation wizard and click Yes to continue. Enter your password credentials and click OK. To continue with uninstallation without saving the repository, click Next. If you want to retain the repository, deselect the options to the respective repositories and click Next.

Provide your user credentials. The uninstallation process starts. Fresh installation on macOS When a request is made to load a KEXT that the user has not yet approved, the load request is denied NOTE: If you do not Allow to load Kernel Extensions, Quick Heal Total Security will not be able to secure your computer against viruses, malicious websites, spam emails, and suspicious programs.

After allowing, restart the System. Upgrading to macOS To use Quick Heal Total Security, your system should meet the following minimum requirements. Mac OS X Enter your personal details. Before submitting, go through the details you have provided. It will take a few seconds to register and activate your copy.

Please stay connected to the Internet during this process. On completion, you will get a successful activation message. I have re-installed Quick Heal. Why is registration wizard not accepting my product key? If I want to Remove my device, how can I proceed? Is my device Remove automatically after uninstallation? Why should I renew my copy of Quick Heal? What are the benefits of renewing Quick Heal? What are the benefits of renewing Quick Heal before the expiry date?

How can I obtain the Product key of Quick Heal? What will be the validity period of Quick Heal upon renewal? Example 1 Mr. Example 2 Mr. Will I receive a CD upon renewal? What is the validity period for renewal, after the subscription has expired?

What is the difference between reactivation and renewal? How can I get an additional pack with the renewal? Can I get a discount for the same? If I have any queries regarding renewal of Quick Heal, which number do I call? How do I renew Quick Heal after purchasing the renewal code?

If your license is about to expire soon or has already expired then the Renew Now button is displayed on Dashboard itself. Click Renew Now to go to the activation page. Select I want to renew with renewal code. I already have renewal code with me and then click Continue.

The license information such as Current expiry date and New expiry date is displayed for your confirmation. Click Continue. The license of Quick Heal Total Security is renewed successfully. Note: In case you do not have the renewal code, select I do not have renewal code with me. I want to purchase renewal code online and then click Buy Now. In case you renewed your license but its expiry date has not extended, select I have already renewed my license.

Please update my license from server and then click Continue. If you have purchased an additional renewal code, then the renewal can be performed only after 10 days of the current renewal.

I want Quick Heal to scan my system at every first boot on daily basis. On the Mac Security setting screen, click Schedule Scans. The Scheduled Scans details screen appears. To create a new schedule for scanning, click Add. The Add Scheduled Scan screen appears where you can create a new scan schedule name, its frequency, and other details.

In the Scan name text box, type a scan schedule name. Set Scan Frequency from Daily and Weekly. When you select Start at first boot, you do not have to specify the time of the day to start the scan.

Scanning takes place only during the first boot irrespective at what time you start the system. Set Scan priority from High and Low as you prefer. On the Settings screen, click Proxy Support. The Select proxy type, Enter server, Enter port, and user credentials text boxes are enabled. In the Enter Server text box, enter the IP address of the proxy server or domain name.

In Enter port text box, enter the port number of the proxy server. Enter user name and password credentials.

To save your settings, click Save. How can a user activate the Windows Parallel desktop build with his product key? Install Quick Heal for Parallel Windows from the link that has been sent via email or the link that appears on the success page. Once the installation has been completed, enter the Quick Heal Mac activation key when you are asked for it. Follow the instructions shown in the wizard. How can the user install Quick Heal on a parallel desktop? The following steps showcase how Quick Heal can be installed on a parallel desktop: Switch on the parallel desktop Install the parallel build from the Quick Heal website Activate Quick Heal with the existing Mac activation key.

Can a user activate two parallel desktop machines using the activation key? I have enabled Password Protection to protect unauthorized access to Quick Heal product settings. But now I have forgotten my password and I am not able to access the settings.

What is the difference between Browsing and Phishing protection? Password Protection is turned off by default that you can turn on if required.

The password protection screen appears. Enter password in the New Password text box and then confirm the password by entering it in Retype New Password. If you are setting the password for the first time, then Existing Password is disabled. To reset your password, click Password Protection. To save your setting, click Save.

How can I check the sites that children or other users accessed that I have blocked in the settings? On the Reports screen, click Parental Control Reports.

How to use Parental Control? What is Spam Protection? How to view Users License details? How do I get Quick Heal Support? What is the use of Scan My Mac? Facing issue while enabling RDM feature. Once the above step is completed, you will be able to use RDM functionality.

How to create an account in Remote device Management? Click on the Remove Product. The selected product will be removed. Click the Remove Device button. The selected device will be removed. Is it possible to generate an OTP again if it has expired? Yes, you can remove a device for which you have not validated the OTP yet. Will my device be removed from my account if I do not validate the OTP within its validity period?

Can I set any device as default? Do I need to add my device again if I reinstall Quick Heal? My account is locked.

How can I unlock my account? What will happen if my device is not connected to the Internet for a long time say more than 3 days? What should I do if status of a device is 'System is offline'? What should I do if I have forgotten the account password? Can I see license details of my all added devices?

On Dashboard, click Device Details tab. Verify that the computer is not infected By Emergency CD. Delete all files in the Windows Temporary folder. Can I install Quick Heal on another computer? How do I uninstall Quick Heal? Quick Heal Uninstaller will prompt for the preference of uninstallation. Uninstaller at last will prompt you to restart your system for changes to take effect Note: 1. Before proceeding with uninstallation, please ensure that all programs are closed. I have upgraded my computer, how do I transfer my registered copy to upgraded PC?

It can also be found in the email confirming your order if you have purchased Quick Heal online. For any assistance, please call us on or visit our Support Center. See Also Reactivating Quick Heal online. What to do if I lose my Serial Number product key? Are the updates free? If yes, then for how long?

All updates are free for registered users until the subscription period is over. How to deactivate my device? Is my device deactivated automatically after uninstallation?

On which devices can I perform activation by using a single product key? What is the latest offer on renewal? What do I do to renew my copy of Quick Heal? What is the validity period for renewal after the subscription has expired?

If I have any queries regarding renewal of Quick Heal products, which number do I call? However, you can modify your contact details if required and then click Next. Quick Heal AntiVirus Prompt will be displayed. Note: The license information such as Current expiry date and New expiry date is displayed for your confirmation Click Next Note: The license of Quick Heal AntiVirus is renewed successfully Click Finish to complete the renewal process.

What should I do after renewing my subscription from Quick Heal website? I renewed my copy of Quick Heal via a payment gateway. Who will provide me the with renewal code? What are the online payment options? Will I get any new product key or same can be renewed? What will be the expiry date after renewal if my product license has already expired? How will you get to know if or not I have made an online payment? Do you have renewal more than three years?

No, we only offer renewal for 1 year and 3 years. Once the payment is reflected in our system, the license gets renewed on the same day. If I renew my license before the expiry date, will my remaining period get extended?

I have lost my Quick Heal product key. How can I retrieve it? My license has already expired. What is the grace period for renewal? You can renew your license within 6 months from the date of expiry. Yes, you can send the same on the below address: Quick Heal Technologies Pvt.

Office No. Will I get the same renewal offer if I purchase from dealer? Can you provide any contact number of your dealer in my area? I want to change my contact details which I had provided earlier at the time of registration?

Can I renew Quick Heal through offline renewal? No, you can renew Quick Heal only through online renewal. If I have renewed my Quick Heal license of one device then how will the license on other devices be updated? Before creating an Emergency Disk, ensure the following It is recommended that you retain a copy of the extracted package on your computer. In Scan Name , type a scan name.

Under Scan Settings , you can specify scan mode, define the advanced options for scanning, action to be performed when virus is found and whether you want a backup of the files before taking any action on them. Run task as soon as possible if missed : Select this option if you want to initiate scanning when the scheduled scan is missed. It is highly recommended that you keep your product updated to ensure security against new threats.

You can configure Automatic Update to pick up the updates automatically as and when new updates are available. You can update Quick Heal whether your computer is connected to Internet if you are in the network. Note: All your computers will be upgraded automatically. However, 'Update Automatically' is configured by default. Our website uses cookies. Cookies enable us to provide the best experience possible and help us understand how visitors use our website.

By browsing this website, you agree to our cookie policy. Cart 0 Global. Updating Quick Heal antivirus Are the upgrades free? You can update Quick Heal whether your computer is connected to Internet if you are in the network. Note: All your computers will be upgraded automatically.

However, 'Update Automatically' is configured by default. My name is Neeraj , how can I help you today. Our website uses cookies. Cookies enable us to provide the best experience possible and help us understand how visitors use our website.

By browsing this website, you agree to our cookie policy. Select Product Version V If the date of your virus database is the date prior to 15th April ? Double-click the downloaded file. Click the Update Now button in the window that appears. Click Finish. Cumulative Antivirus Updates for Quick Heal v Email Download Link Download. Email Download Link. Please upgrade your product to the latest version by following the link given below: Download Quick Heal Upgrade.

Some frequently asked questions. My product receives updates frequently. Why update is required?